Return Policy

At SwadeshSouq.com, customer satisfaction is our top priority. To ensure that you have a seamless and enjoyable shopping experience, we are pleased to introduce our new 7-Day Free Return Policy. This policy applies to all products sold on our website, including Indian sarees, jewelry, and blouses.

7-Day Free Return Policy:

  1. If you are not completely satisfied with your purchase, you may return the item within 7 days of receiving it for a full refund or an exchange, with no questions asked.
  2. The returned items must be in their original, unused condition, with all original tags, packaging, and accessories (if applicable) included.
  3. To initiate a return, please contact our customer support team via email at info@swadeshsouq.com or phone at +971 585859116 to receive a return authorization number (RAN) and instructions on how to return the item.
  4. SwadeshSouq.com will cover the return shipping costs for all eligible returns, making the process hassle-free for our customers.
  5. Once we receive the returned item(s), we will inspect them to ensure they meet the return policy conditions. If the items are found to be eligible for a refund or exchange, we will process your request within 5 business days.
  6. Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear on your statement.
  7. Exchanges are subject to product availability. If the requested replacement item is out of stock, we will notify you and issue a refund instead.
  8. Custom-made, personalized, or altered items are not eligible for returns or exchanges, unless there is a manufacturing defect.

Please note that our 7-Day Free Return Policy is in addition to any statutory rights you may have as a consumer under applicable laws.

We hope that our new return policy will provide you with a more enjoyable shopping experience on SwadeshSouq.com. If you have any questions or concerns regarding our return policy, please feel free to contact our customer support team.

Thank you for choosing SwadeshSouq.com for your Indian fashion needs.

Happy shopping!